Former or Existing Non-Residential Electric Customer
If you are an existing non-residential electric service customer with a good payment history, you may not need to visit our office to establish service. You may call (618) 262-5151 or Toll Free 1-877-262-7036 to verify that we have the information we need to reinstate you or to add an additional electric service.
If any of the following conditions occur, we may ask you to come in to the office to establish or add electric service:
- If your business information has changed.
- When you ceased being an electric customer your account balance was not paid timely and in full.
- It has been two years since you were last an electric customer.
The Company may require an applicant for service to make a deposit with the Company.
The requirement of a deposit and the amount needed to connect service are determined in compliance with IL Admin Code Part 280 and are generally equal to two times the average monthly electric bill at the location to be connected.
Deposits earn interest while they are held by MCPU. The interest rate is established annually by the Illinois Commerce Commission. Interest will be credited to your account on the deposit anniversary date.
Deposits are refunded in full when the account has a satisfactory payment history during any 12-month period or when service is disconnected.