Non-Residential Utility Billing

About Your Bill

Customers are billed each month for usage for the previous month. A meter reader will visit your location monthly and record the reading(s) of your meter(s) on that day. The usage is calculated by subtracting the previous month reading from the current month reading. It is important that your meter is accessible and that we have accurate readings each month.

If you have a meter installed inside your location, rather than on the outside of your structure, you will be asked to provide access. Contact our Billing Department for details.

Non-Residential bills are due prior to 14 days from the date they are issued.

Payment Options

Below are the methods of payment for utility service with Mt. Carmel Public Utility Co.:

In Person

316 N. Market St.
Mount Carmel, IL 62863

Office Hours
Monday - Friday
8:30 a.m. to 4:30 p.m.

Night Deposit
Mt. Carmel Public Utility Co. has a Night Depository located on the alley toward the front of the building at 316 N. Market Street. The Night Depository payments are processed each morning. Payments received prior to 8:30 AM are credited to the account with the previous business day’s date. Please include the stub of your bill with your check or money order so that you receive proper credit for your payment.

U.S. Postal Service

If you choose to pay your bill through the mail, your payment will be credited to your account as of the day we receive it from the post office. Mail payments are processed each business day.

Mail payments to:
Mt. Carmel Public Utility Co.
P.O. Box 220
Mount Carmel, IL 62863

Auto-Pay

Have your billed amount automatically debited from your Checking Account, Savings Account, or Credit/Debit Card each month.

To enroll for Auto-Pay from either your Checking or Savings Account, you can stop by our office or download and complete the Authorized Agreement For Pre-Arranged Payment and mail it to:

Mt. Carmel Public Utility Co.
P.O. Box 220
Mount Carmel, IL 62863

You may also set up Auto-Pay for your Checking Account, Savings Account, or Credit/Debit Card through SmartHub.

Authorized Agreement For Pre-Arranged Payment

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Late Payments

A late payment charge of 1.5% will be assessed on amounts not paid by the due date noted on the bill. 

Late Payment Charge

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